Shipping Delays

Why is my order delayed? Can you speed it up?

Once your order has been shipped, delivery is handled entirely by the courier. Unfortunately, we do not have control over transit times or the ability to speed up shipments once they are in the courier’s network.

Delays can occur due to factors outside of our control, including:

  • Severe weather conditions (snowstorms, extreme cold, etc.)

  • High shipping volumes during holidays and peak seasons

  • Courier network congestion

  • Labour disruptions or strikes

  • Transportation delays (flights, trucks, rail, etc.)

  • Remote delivery areas or last-mile limitations

Please note:

  • We cannot prioritize, reroute, or accelerate shipments once they have been shipped

  • Couriers operate independently and follow their own delivery schedules

Our business model is designed to offer low shipping costs and competitive pricing, which means we use standard ground shipping services rather than premium expedited options.

For time-sensitive orders, we strongly recommend:

  • Placing orders well in advance

  • Not waiting until the last minute

  • Keeping sufficient inventory for your business needs

We appreciate your understanding, as these factors are outside of our control.

Recently viewed