Return of Merchandise Fees and Procedures

 

Returns

Cheapest Tshirts uses third-party fulfillment warehouses across Canada to store and ship all orders. This allows us to significantly reduce costs and offer the lowest wholesale prices.

As a result, all return procedures, conditions, and fees are determined by these third-party warehouses and must be strictly followed.

Return Eligibility

  • Returns must be requested within 28 days of the purchase date

  • Items must be in 100% new condition:
    – Unworn
    – Unwashed
    – Unwrinkled
    – Undamaged

  • Items that do not meet these conditions will be rejected

Shipping Responsibility

  • You are responsible for:
    – Returning items to the original shipping warehouse
    – All return shipping costs

  • Returns must be shipped using:
    – UPS
    – FedEx
    – Purolator

  • In-person returns are not accepted

  • Warehouses are not open to the public

Restocking Fee

  • All approved returns are subject to a 25% restocking fee

  • This fee is imposed by the fulfillment warehouse

How to Request a Return (RMA and PO # Required)

To initiate a return, email: info@CheapestTshirts.ca

Include the following:

  • Full name

  • Order number

  • Purchase date

  • Reason for return

  • List of items being returned (model, quantity, color, size)

Once approved, you will receive an RMA (Return Merchandise Authorization) and PO numbers.

Packaging Instructions (Required)

  • Pack items in a clean, sturdy box

  • Include a paper inside the package with:
    – RMA #
    – Order (PO) #

  • Clearly write the RMA # and PO # on the outside of the box using a thick black marker

Shipping & Tracking

  • Ship your return to the address provided after RMA approval

  • Use UPS, FedEx, Canada Post or Purolator only

  • You must provide a valid tracking number after shipment

Important Notes

  • We are not responsible for lost or damaged return shipments

  • Returns that do not meet warehouse standards will be denied

  • Denied returns will not be shipped back to you

  • Denied items will be donated to charity

  • Warehouse return departments are not accessible to customers

Processing Time

  • Returns are inspected within 5–7 business days after delivery

  • Approved refunds are processed within 3–4 business days after inspection and restocking

Abuse & Misuse Policy

  • Any return or exchange deemed abusive, fraudulent, or in bad faith will result in:
    – Immediate account restriction
    – Permanent ban from future purchases

Final Note

By placing an order, you acknowledge and agree to these return policies and procedures.

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